Manager Development Lab

Practical leadership training for Hamilton County managers, built by IU Indianapolis's Tobias Leadership Center.

Three Fall 2026 cohorts. Registration is open.

Pick the format that fits your calendar — four Friday half-days that don't blow up the week, or two full-day immersions when you'd rather get it done. Both deliver the full IU Tobias Leadership curriculum and the same Certificate in Leadership Development from IU Indianapolis.

September Cohort

Four Half-Days

Sep 11, 18, 25 & Oct 2 — Fridays
8:00 AM – 12:30 PM
Hamilton East Public Library, Noblesville
$1,500 per participant
Reserve a Seat
November Cohort

Two Full Days

Fri, Nov 6 & one follow-up day
8:00 AM – 5:00 PM
Hamilton East Public Library, Noblesville
$1,500 per participant
Reserve a Seat

Most managers were never taught how to manage.

60%

of managers have never received formal leadership training.

They were promoted because they were great at their jobs. Now they're being asked to do something completely different — coach a team, give honest feedback, set priorities, navigate conflict, and own the outcomes for people they used to peer with.

Most figure it out by trial and error. Their teams feel it. Turnover goes up, engagement goes down, and the new manager carries the cost in 14-hour days. The Manager Development Lab closes the gap with the four conversations every manager has to learn how to have.

Four workshops. Sixteen hours. Skills they use the next day.

Built by Charlotte Westerhaus-Renfrow at IU's Tobias Leadership Center, calibrated against the specific gaps Hamilton County employers told us they're seeing on their teams.

Workshop 1

Making the Shift

Emotional intelligence, leadership identity, and the move from individual contributor to team leader. Redefine what success looks like when your job is to develop other people.

Workshop 2

Operational Excellence

Budget basics, prioritization frameworks, delegation that actually delegates, and project management fundamentals for frontline and mid-level managers.

Workshop 3

Feedback & Accountability

Coaching conversations. The SBI feedback framework. Balancing care with accountability. Practice giving feedback that actually changes behavior — and receiving it without getting defensive.

Workshop 4

Conflict & Team Dynamics

The hard conversations. Psychological safety. Multigenerational teams. The mechanics of building a team people actually want to stay on.

Three ways managers end up in this room.

Pick the path that sounds like you. The Lab works for all three — the framing and what to ask your CFO are just different.

If you got promoted six months ago and you're winging it…

You were great at the work. Now you're running a team and learning on the fly — the feedback conversation you've been avoiding, the team member who's struggling, the project that's behind.

  • Practical scripts for the four conversations every manager learns the hard way
  • An IU Indianapolis credential on your LinkedIn before year-end
  • A peer cohort of Hamilton County managers to compare notes with

If you're an HR or People Ops leader…

You see the manager-shaped gap in every exit interview. You don't have a Fortune-500 development budget, but you do have ten high-potential leads who need to step up before next fiscal year.

  • $1,500 per person at IU Kelley caliber — about an eighth of typical executive education pricing
  • 16-hour total time-away — designed not to break operations
  • Built around skills that reduce turnover: feedback, coaching, conflict

If you're sending the manager who runs your most important team…

Your business runs on the quality of one or two key managers. They're carrying it on instinct — and you can feel where the instinct is starting to crack. You'd rather invest now than recruit a replacement.

  • One IU-credentialed manager — not an outsourced consultant your team won't trust
  • Practical, faculty-led curriculum — not theoretical leadership models
  • OneZone, Westfield, and Noblesville Chamber members save 10%

Program details.

Faculty
Charlotte Westerhaus-Renfrow
IU Kelley School of Business
Credential
IU Indianapolis Certificate in Leadership Development + digital badge
Cohort size
Capped at 25 participants per cohort
Location
Hamilton East Public Library
1 Library Plaza, Noblesville
Total time
16 hours across four half-days OR two full days
Refund policy
Full refund up to 7 days before your cohort starts

Pricing.

Standard rate
$1,500
per participant • full program
Faculty facilitation, materials, IU certificate, digital badge
Chamber member rate
$1,350
10% off for OneZone, Westfield, and Noblesville Chamber members
Codes OneZoneChamber · WestfieldChamber · NoblesvilleChamber at Eventbrite checkout

Comparable IU Kelley executive-education programs run about $12,000. Group enrollment for 3+ — contact Kate.

Frequently asked.

Which cohort should I pick?
If your calendar can absorb four Friday mornings without much disruption, the September half-day format is the gentler-on-operations option. If you'd rather get it done in two immersive days, October or November are the right fit. The curriculum is identical.
What if I miss a session?
Sessions build on each other. We strongly recommend attending all sessions in your cohort. If you know going in that a date won't work, contact Kate Walters at kwalters@investhamiltoncounty.com before registering and we'll talk through whether a different cohort fits better.
I've been managing for a while. Is this still relevant?
Yes — experienced managers consistently tell us the SBI feedback work and the conflict module are the most useful parts of the program. The Lab is built for both newly promoted managers and seasoned leaders who want to sharpen the skills nobody formally taught them.
What does my company / I actually walk away with?
A Certificate in Leadership Development from IU Indianapolis, a digital badge for LinkedIn, the curriculum materials, a self-assessment baseline, and four conversation frameworks the participant can use the next morning — literally.
How does the chamber discount work?
Pick your cohort, enter the Eventbrite registration flow, and apply your chamber's promo code at checkout: OneZoneChamber, WestfieldChamber, or NoblesvilleChamber. The 10% applies automatically. No paperwork, no verification step.
I want to send 3-5 managers. Can we get a group rate?
Yes. Email Kate Walters at kwalters@investhamiltoncounty.com with the count and your preferred cohort and we'll coordinate group seats and a custom invoice.
Why is Invest Hamilton County involved?
Hamilton County employers told us in a 2025 listening session that the manager skills gap was their most consistent workforce frustration. Invest Hamilton County partnered with IU's Tobias Leadership Center to build the curriculum employers said they wanted, at a price that doesn't exclude small and mid-size organizations.

Pick your cohort. Reserve your seat.

Three Fall cohorts. Twenty-five seats each. Same certificate. Pick the format that fits your calendar.

Questions or group enrollment? Email Kate Walters at kwalters@investhamiltoncounty.com.